The reputation of the pizza chain Papa Johns has suffered a recent setback. Last year, the company suffered a decline in its reputation among consumers and sponsors for conduct by the founder. Papa Johns founder John Schnatter criticized the NFL for declining sales of his company due to its inability to end national anthem protests by players. The NFL would eventually stop sponsoring his company. After Papa Johns was no longer a sponsor of the NFL, Schnatter would go on a conference call and make racial slurs. This led to Major League Baseball ending its sponsorship with his company. These two setbacks proved to negatively effect the overall reputation of the company.
With the reputation of the company in steep decline, the chief executive officer Steve Ritchie vowed to take action. His first step in addressing the company’s setback was to provide a letter to customers. The letter made a number of significant points. He apologized for founder’s conduct. He also said that the founder’s conduct does not reflect the views and values of Papa Johns. In the letter, Steve Ritchie said that the company embraces people from all walks of life as they make up a number of its employees and franchisees. While the letter made some positive statements, Ritchie also looks to take action by doing a number of tasks as well.
When making the statement, Steve Ritchie also said that racism is never tolerated in the company. There are many people who serve as employees and franchisees who make up a diverse group of people. As a result, Ritchie stated that the company will do everything possible to ensure that Papa Johns remains a safe and friendly place for people of diverse backgrounds.
Steve Ritchie is looking to bring in experts who specialize in studying organizations. He is looking to have these experts evaluate the company and analyze its diversity and inclusion practices. Along with having experts evaluate the diversity practices, Papa Johns will also have executives meet with the employees and franchisees. This will allow them to get valuable feedback on their views and what Papa Johns can do to restore its image. Ritchie hopes that these actions will help Papa Johns regain its status as the number one pizza restaurant chain.
Carlos Alberto de Oliveira Andrade is perhaps one of the most successful Chief Executives in Latin America. Coming from a medical profession, he quit his job as a physician and focused on automobile importation and manufacturing. Presently, Carlos Alberto de Oliveira Andrade is the chief executive of CAOA, the largest automobile importer in South America. More about him and the company is found in this piece.
Origin of CAOA and major Milestones
The birth of CAOA can almost be termed as miraculous. The whole idea came about when the Ford Dealership in Campina Grande went broke. They had sold a Ford Landau to Dr. Carlos. When they failed to deliver the car, Carlos Alberto de Oliveira Andrade proposed that the dealership, which was bankrupt at the time, be sold to him to compensate for the Landau that wasn’t delivered.
It was then that CAOA was born. The name of the company is attributed to Dr. Carlos’ initials, Carlos Alberto de Oliveira Andrade. After that, he switched his career and became the manager of the company. Since its inception, the company has achieved tremendous success, having been named the largest dealership in Ford automobiles in the whole of Brazil.
Importation of Different Vehicle Brands
CAOA took advantage of the lifting of the importation ban in Brazil of foreign vehicles in 1992. Subsequently, they rose to become the only recognized importers of Renault, a French brand. The brand, later on, topped the list in the number of sales among the vehicles that were sold by CAOA. However, the deal later came to an end, and the company ceased importing Renault cars.
Apart from Renault, Dr. Carlos’ company also imports other car brands such as Subaru and Hyundai. Their global recognition saw them become the exclusive importer of Subaru cars in Brazil in 1998. Additionally, the company also stated importing Hyundai cars in 1999. After that, Carlos Alberto de Oliveria Andrade applied his marketing strategy to make Hyundai cars become the bestsellers in the entire country.
The Final Word
The success of CAOA can be attributed to the leadership of Carlos Alberto de Oliveira Andrade. His dedication to the growth and expansion of the company has borne fruits, enabling the company to be the sole importers of Subaru, Hyundai and Ford vehicles. With over one million cars sold and 40 years in the automobile sector, CAOA says it still strives to be the best in the world while putting the interests of their customers first.